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CQ-VD7001U CQ-VD7001U
Customer Services Directory
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Limited Warranty
U.S.A.
PANASONIC AUTO PRODUCTS
LIMITED WARRANTY
LIMITED WARRANTY COVERAGE
If your product does not work properly because of defects in materials and
workmanship.
Panasonic Consumer Electronics Company or Panasonic Sales Company (col-
lectively referred to as “the warrantor”) will, for the length of the period indicat-
ed in the chart below, which starts with the date of original purchase (“warran-
ty period”), at its option either (a) repair your product with new or refurbished
parts, or (b) replace it with a new or refurbished product. The decision to
repair or replace will be made by the warrantor.
During the “Labor” warranty period, there will be no charge for labor. During
the “Parts” warranty period, there will be no charge for parts. You must carry-
in or mail-in your product during the warranty period. If non-rechargeable bat-
teries are included, they are not warranted. This warranty only applies to prod-
ucts purchased and serviced in the United States or Puerto Rico. This warranty
is extended only to the original purchaser of a new product which was not sold
“as is”. A purchase receipt or other proof of the original purchase date is
required for warranty service.
CARRY-IN OR MAIL-IN SERVICE
For Carry-In or Mail-In Service in the United States, call 1-800-211-PANA
(7262) or visit
Panasonic Web Site: http://www.panasonic.com
For assistance in Puerto Rico, call Panasonic Sales Company (787)-750-4300
or fax (787)-768-2910.
LIMITED WARRANTY LIMITS AND EXCLUSIONS
This warranty ONLY COVERS failures due to defects in materials and work-
manship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The warranty ALSO DOES NOT COVER damages which occurred during ship-
ment, failures which are caused by products not supplied by the warrantor,
failures which result from accident, misuse, abuse, neglect, mishandling, mis-
application, alteration, faulty installation, set-up adjustment, maladjustment of
consumer control, improper maintenance, improper antenna, inadequate signal
reception or pickup, power line surge, improper voltage supply, lightning,
modification, commercial use (such as use in hotels, offices, restaurants, or
other business uses) or rental use of the product, or service by anyone other
than the technician from Factory Servicenter or other authorized service cen-
ters, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMIT-
ED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCI-
DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.
(As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, travel to and from the
sevicer, and loss of media, data or other memory contents. The items listed are
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WAR-
RANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMIT-
ED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or conse-
quential damages, or limitations on how long an implied warranty lasts, so the
exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have other
rights which vary from state to state. If a problem with this product develops
during or after the warranty period, you may contact your dealer or
Servicenter. If the problem is not handled to your satisfaction, then write to
warrantor’s Consumer Affairs Department at the addresses of the warrantor.
PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-
RANTY ARE YOUR RESPONSIBILITY.
Customer’s Record
Model
No.
Serial
No.
Dealer’s
No.
Code
No.
Dealer’s
Address
Date of
Purchase
CANADA
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga Ontario L4W 2T3
PANASONIC PRODUCT LIMITED WARRANTY
Panasonic Canada Inc. warrants this product to be free from defects in materi-
als and workmanship and agrees to remedy any such defect for a period as
stated below from the date of original purchase.
CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR
(The labour to install or remove the product is not warranted)
LIMITATIONS AND EXCLUSIONS
This warranty does not apply to products purchased outside Canada or to any
product which has been improperly installed, subjected to usage for which the
product was not designed, misused or abused, damaged during shipping, or
which has been altered or repaired in any way that affects the reliability or
detracts from the performance, nor does it cover any product which is used
commercially. Dry cell batteries are also excluded from coverage under this
warranty.
This warranty is extended to the original end user purchaser only. A purchase
receipt or other proof of the original purchase date is required before warranty
service is performed.
THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WAR-
RANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,
INDIRECT OR CONSEQUENTIAL DAMAGES.
In certain instances, some jurisdictions do not allow the exclusion or limitation
of incidental or consequential damages, or the exclusion of implied warranties,
so the above limitations and exclusions may not be applicable.
IF YOU SHIP THE PRODUCT TO A SERVICENTRE
Carefully pack and send prepaid, adequately insured and preferably in the origi-
nal carton.
Include details of the defect claimed, and proof of the date of original purchase.
PANASONIC SALES COMPANY,
DIVISION OF MATSUSHITA ELECTRIC
OF PUERTO RICO, INC.
Ave. 65 de infanteria, Km. 9.5,
San Gabriel Industrial Park
Carolina, Puerto Rico 00985
PANASONIC CONSUMER
ELECTRONICS COMPANY, DIVISION
OF MATSUSHITA ELECTRIC
CORPORATION OF AMERICA
One Panasonic Way, Secaucus, New
Jersey 07094
Categories Parts Labor
Audio Components (except items listed below) One (1) Year One (1) Year
MXE Series Audio Components (except items
listed below)
Two (2) Years Two (2) Years
Speakers One (1) Year Not Applicable
Accessories (in exchange for defective items) Ninety (90) Days Not Applicable
U.S.A.
Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Servicenter; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/support
or, contact us via the web at:
http://www.panasonic.com/contactinfo
You may also contact us directly at:
1-800-211-PANA (7262),
Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.
For hearing or speech impaired TTY users, TTY : 1-877-833-
8855
Accessory Purchases:
Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pasc.panasonic.com
or, send your request by E-mail to:
npcparts@panasonic.com
You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-
Friday 9 am to 8 pm, EST.)
Panasonic Services Company
20421 84th Avenue South, Kent, WA 98032
(We accept Visa, MasterCard, Discover Card, American Express,
and Personal Checks)
For hearing or speech impaired TTY users, TTY : 1-866-605-
1277
Service in Puerto Rico
Matsushita Electric of Puerto Rico, Inc.
Panasonic Sales Company
Factory Servicenter:
Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,
Carolina, Puerto Rico 00985
Phone (787) 750-4300, Fax (787) 768-2910
CANADA
WARRANTY SERVICE
For product operation and information assistance, please contact
your Dealer or our Customer Care Centre at:
Telephone #: (905) 624-5505 Fax #: (905) 238-2360
Web: www.panasonic.ca
For product repairs, please contact one of the following:
• Your Dealer who will inform you of an authorized Servicentre
nearest you.
• Our Customer Care Centre at (905) 624-5505 or
www.panasonic.ca
• A Panasonic Factory Servicentre listed below:
Lachine, Quebec
Panasonic Canada Inc.
3075, rue Louis A. Amos
Lachine, QC H8T 1C4
Tel: (514) 633-8684
Fax: (514) 633-8020
Mississauga, Ontario
Panasonic Canada Inc.
5770 Ambler Dr.
Mississauga, ON L4W 2T3
Tel: (905) 624-8447
Fax: (905) 238-2418
Calgary, Alberta
Panasonic Canada Inc.
6835-8
th
St. N. E. Calgary,
AB T2E 7H7
Tel: (403) 295-3955
Fax: (403) 274-5493
Richmond, British
Columbia
Panasonic Canada Inc.
12111 Riverside Way
Richmond, BC V6W 1K8
Tel: (604) 278-4211
Fax: (604) 278-5627