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3D Troubleshooting
Ghost images that appear when viewing 3D effects may be a result of the following:
1. the display unit has not been adjusted to its optimum resolution of 1920* 1080 at 60HZ ; if a
customer complains that they are unable to locate the resolution-1920*1080, a non-standard VGA cable
is possibly being used (clock and data cables have been cancelled and as a result, EDID/DDC displayed
can not be read), or the graphics adapter driver is abnormal. 2. Sit at a position at least 90 cm away from
the display unit. Keep the line of sight horizontal to the display unit as far as possible (with the upper and
lower angle of view within 10 degrees).
If the 3D effect fails, please check: 1. whether you are wearing the original 3D glasses supplied by the
manufacturer and whether you are sitting within the effective viewing distance; 2.
whether the 3D
function
of the display unit
has been turned on; if not, please select the corresponding 3D mode.