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Warranty Statement for Middle East and Africa (MEA)
And
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth of Independent States (CIS),
AOC International (Europe) B.V. warrants this product to be free from defects in material and workmanship for a period of
One (1) to Three (3) years from the manufacture date depending on sale country. During this period, AOC International
(Europe) B.V. offers a Carry-In (return to Service Center)Warranty Support at an AOC’s Authorized Service Center or
Dealer andat its option, either repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt
product at no charge except as *stated below. As a Standard Policy,the warranty will be calculated from the manufacture
date identied from the product ID serial number, but the total warranty will be Fifteen (15) months to Thirty Nine (39)
months from MFD (manufacture date) depending on sale country. Warranty will be considered for exceptional cases
that are out of warranty as per the product ID serial number and for such exceptional cases; Original Invoice/Proof Of
Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the service and support
section on AOC’s website for the warranty instructions in your country:
• Egypt: http://aocmonitorap.com/egypt_eng
• CIS Central Asia: http://aocmonitorap.com/ciscentral
• Middle East: http://aocmonitorap.com/middleeast
• South Africa: http://aocmonitorap.com/southafrica
• Saudi Arabia: http://aocmonitorap.com/saudiarabia
Please ensure you provide a dated proof of purchase along with the product and deliver to the AOC Authorized Service
Center or Dealer under the following condition:
• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box to protects
your monitor well enough during transport).
• Put the RMA number on the address label
• Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
• Damages during transport due to improper packaging
• Improper installation or maintenanceother then in accordance with AOC’s user manual
• Misuse
• Neglect
• Any cause other than ordinary commercial or industrial application
• Adjustment by non-authorized source
• Repair, modication, or installation of options or parts by anyone other than an AOC Certied or Authorized
Service Center
• Improper environments like humidity, water damage and dusts
• Damaged by violence, earthquakes and terrorist attacks
• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other irregularities