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Frequently Asked Questions
Q. I have a cable ready TV. Why am I not getting any
channels above 13?
A. The tuners inside of cable ready TVs have two modes.
One mode is for cable and the other mode is for
antenna. When the TV is in cable mode, and you are
using an antenna, you will not be able to receive any
channels above 13. To fix this, simply access the menu
of your TV and switch the TV from Cable/CATV mode to
ANT/AIR mode.
Q. I have my TV in a metal cabinet. Will the antenna work?
A. Any large metal objects will prevent the antenna signal
from reaching the antenna. You must place the antenna
outside of or above the metal cabinet.
Q. My home has aluminum siding/insulation. Where
should I place my antenna?
A. Place the antenna near a window to minimize
interference and improve your reception.
Q. Can I use my antenna in a basement?
A. TV signals cannot penetrate into basement locations
due to their lower elevation.
Please Note:
Other variables, which are not related to antenna
performance, can effect your reception. These include
distance from the source transmitting the desired
station, and man-made and natural conditions.
Example: Obstacles such as buildings between the
transmitting source and your antenna.
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