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WARRANTY
LIMITED WARRANTY
Important Notice to Consumer: Coustic offers the following warranty to the
ORIGINAL PURCHASER of COUSTIC products within the period stated herein:
Coustic warrants the XM2, XM4 and XM6 against defects in material and
workmanship for a period of ONE (1) YEAR from date of original purchase.
The limited warranty is offered as an Over The Counter (OTC) exchange
providing that the product was purchased from an authorized Coustic dealer
and is accompanied by valid sales receipt at the time of exchange.
Replacement units will be warranted for the remaining portion of the original
warranty period.
IMPORTANT: THIS WARRANTY DOES NOT COVER INSTALLATION OR
DAMAGE RESULTING FROM ACCIDENT, MISUSE, ABUSE, IMPROPER
WIRING, INCORRECT VOLTAGE, OPERATING UNIT AGAINST
INSTRUCTIONS IN OWNER’S MANUAL OR ANY PRODUCT WHICH
HAS BEEN OPENED, TAMPERED WITH OR SERIAL NUMBERS REMOVED.
This warranty does not cover labor costs for removal and/or installation of
the unit for repair. Under no circumstances shall Coustic be liable for any
special, incidental or consequential damages or for any other expenses
incurred by reason of use or implied including any implied warranty of
merchantability or fitness for particular use or otherwise.
This warranty gives the CONSUMER specific legal rights and he may also
have other rights which vary from state to state. Some states do not follow
the exclusion or limitation of incidental or consequential damages, hence the
above exclusions and limitations may not apply.
For additional information, call us at 602-438-2020, or visit our website at
www.coustic.com.
WWW.COUSTIC.COM
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TROUBLESHOOTING GUIDE
SYMPTOM – No Power
PROBABLE CAUSE – Check all the ground, B+ and remote terminals
for tight connection.
• Check all fuses.
• Use a Volt/Ohm meter to check all power wire connections to see
if the system is receiving +12VDC.
SYMPTOM – “Motorboating”: The power indicator going off repeatedly
when the audio system is on.
PROBABLE CAUSE – Check if the crossover power wire is connected
directly to the battery.
• Check the battery voltage; if low, recharge or replace it.
• Check if the crossover has good ground connection (i.e. whether the
ground wire is making good contact with a bare metal spot of the
vehicle chassis).
SYMPTOM – When the engine is running, the audio system has a whining
noise that remains unchanged or disappears with the increase of audio volume.
PROBABLE CAUSE – Check all the power wires to see if they are all
connected directly to the battery.
• Check all the ground connections to the entire system for good contact
with bare metal of the vehicle chassis. Check if the source unit and the
crossover are grounded at the same reference point.
SYMPTOM – Obvious distortion at low volume.
PROBABLE CAUSE – Output level of various channels not compatible,
refer to section titled OUTPUT LEVEL ADJUSTMENT.
SYMPTOM – Overal sound effect good, but bass abnormal (more bass at the
two extreme settings of the balance control thatn at the center setting.
PROBABLE CAUSE – The subwoofers are “outof phase” with each other,
thus canceling the bass when the balance control is at the center posi-
tion. Check the wiring form the amplifier to the subwoofers (positive “+”
to positive “+” and negative ”-” to negative “-”.