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XD5120 WARRANTY
Limited One Year Warranty
10
This warranty gives you specific legal rights.
You may also have other rights which vary from
state to state.
Dual Electronics Corp. warrants this product to
the original purchaser to be free from defects in
material and workmanship for a period of one
year from the date of the original purchase.
Dual Electronics Corp. agrees, at our option,
during the warranty period, to repair any defect
in material or workmanship or to furnish an
equal new, renewed or comparable product
(whichever is deemed necessary) in exchange
without charges, subject to verification of the
defect or malfunction and proof of the date of
purchase. Subsequent replacement products
are warranted for the balance of the original
warranty period.
Who is covered? This warranty is extended to
the original retail purchaser for products
purchased and used in the U.S.A.
What is covered? This warranty covers all
defects in material and workmanship in this
product. The following are not covered:
installation/removal costs, damage resulting
from accident, misuse, abuse, neglect, product
modification, improper installation, incorrect
line voltage, unauthorized repair or failure to
follow instructions supplied with the product,
or damage occurring during return shipment
of the product.
What to do?
1. Before you call for service, check the
troubleshooting guide in your owner’s
manual. A slight adjustment of any custom
controls may save you a service call.
2. If you require service during the warranty
period, you must carefully pack the product
(preferably in the original package) and ship
it by prepaid transportation with a copy of the
original receipt from the retailer to an
authorized service center.
3. Please describe your problem in writing and
include your name, a return UPS shipping
address (P.O. Box not acceptable), and a
daytime phone number with your shipment.
4. For more information and for the location of
the nearest authorized service center please
contact us by one of the following methods:
• Call us toll-free at 1-866-382-5476
• E-mail us at cs@dualav.com
Exclusion of Certain Damages: This warranty
is exclusive and in lieu of any and all other
warranties, expressed or implied, including
without limitation the implied warranties of
merchantability and fitness for a particular
purpose and any obligation, liability, right,
claim or remedy in contract or tort, whether
or not arising from the company’s negligence,
actual or imputed. No person or representative
is authorized to assume for the company any
other liability in connection with the sale of
this product. In no event shall the company be
liable for indirect, incidental or consequential
damages.