22
XDMA5280 WARRANTY
Limited One Year Warranty
Thiswarrantygivesyouspecificlegal
rights.Youmayalsohaveotherrights
whichvaryfromstatetostate.
DualElectronicsCorp.warrantsthis
producttotheoriginalpurchasertobefree
fromdefectsinmaterialandworkmanship
foraperiodofoneyearfromthedateof
theoriginalpurchase.
DualElectronicsCorp.agrees,atour
option,duringthewarrantyperiod,
torepairanydefectinmaterialor
workmanshiportofurnishanequal
new,renewedorcomparableproduct
(whicheverisdeemednecessary)in
exchangewithoutcharges,subjectto
verificationofthedefectormalfunctionand
proofofthedateofpurchase.Subsequent
replacementproductsarewarrantedfor
thebalanceoftheoriginalwarrantyperiod.
Who is covered?Thiswarrantyisextended
totheoriginalretailpurchaserforproducts
purchasedfromanauthorizedDualdealer
andusedintheU.S.A.
What is covered?Thiswarrantycoversall
defectsinmaterialandworkmanshipin
thisproduct.Thefollowingarenotcovered:
software,installation/removalcosts,
damageresultingfromaccident,misuse,
abuse,neglect,productmodification,
improperinstallation,incorrectline
voltage,unauthorizedrepairorfailure
tofollowinstructionssuppliedwiththe
product,ordamageoccurringduring
returnshipmentoftheproduct.Specific
licenseconditionsandcopyrightnoticesfor
thesoftwarecanbefoundviawww.dualav.
com.
What to do?
1.Beforeyoucallforservice,checkthe
troubleshootingguideinyourowner’s
manual.Aslightadjustmentofany
customcontrolsmaysaveyouaservice
call.
2.Ifyourequireserviceduringthe
warrantyperiod,youmustcarefully
packtheproduct(preferablyinthe
originalpackage)andshipitbyprepaid
transportationwithacopyoftheoriginal
receiptfromtheretailertoan
authorizedservicecenter.
3.Pleasedescribeyourproblemin
writingandincludeyourname,a
returnUPSshippingaddress(P.O.Box
notacceptable),andadaytimephone
numberwithyourshipment.
4.Formoreinformationandforthe
locationofthenearestauthorized
servicecenterpleasecontactusbyone
ofthefollowingmethods:
•Callustoll-freeat1-866-382-5476
•E-mailusatcs@dualav.com
ExclusionofCertainDamages:This
warrantyisexclusiveandinlieuofany
andallotherwarranties,expressedor
implied,includingwithoutlimitationthe
impliedwarrantiesofmerchantabilityand
fitnessforaparticularpurposeandany
obligation,liability,right,claimorremedy
incontractortort,whetherornotarising
fromthecompany’snegligence,actual
orimputed.Nopersonorrepresentative
isauthorizedtoassumeforthecompany
anyotherliabilityinconnectionwiththe
saleofthisproduct.Innoeventshallthe
companybeliableforindirect,incidentalor
consequentialdamages.