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Problem Cause Action
Unit will not turn on
(no power)
Yellow wire not connected or incorrect
voltage Red wire not connected or
incorrect voltage
Check connections for proper
voltage (11~16VDC)
Black wire not connected Check connection to ground
Fuse blown Replace fuse
Unit has power
(but no sound)
Speaker wires not connected Check connections at speakers
One or more speaker wires touching
each other or touching chassis ground
Insulate all bare speaker wires
from each other and chassis
ground
Unit blows fuses
Yellow or red wire touching chassis
ground
Check for pinched wire
Speaker wires touching chassis ground Check for pinched wire
Incorrect fuse rating Use fuse with correct rating
Excessive skipping
Unit is not mounted correctly or
backstrap is not secure
Check mounting sleeve and
backstrap support
Physical defect in media (CD, CD-R or
CD-RW)
Check media for scratches
ERROR-01 appears
on display
Disc read error Press eject or RESET
ERROR-02 appears
on display
Focus error or disc is in upside down Press eject or RESET
PROTECT appears
on display
The WMA file is copy-protected by DRM
(Digital Rights Management)
Write disc using WMA files that
are not copy-protected
NO FILE appears
on display
Selected file is not available in direct or
alphanumeric search modes
Repeat search using valid
parameters
INVALID appears
on display
The file format is incompatible Write disc using valid audio
files with .mp3 or .wma file
extensions
Unit will not accept
a disc
CD mechanism position out of
alignment
Press MUTE and Preset 1 to
reset CD mechanism position
CD transit screws still in place Remove 2 transit screws
located on top of the unit
PAIRING FAILED
appears on the display
Pairing attempt has exceeded 60
seconds
Retry pairing sequence. Pairing
must complete within 60
seconds.
Phone is not setup correctly to connect
to a bluetooth hands free device.
Check the owner's manual
for instructions on enabling
bluetooth.
Bluetooth device is not compatible with
the BTM60
Contact technical support for
more information.
Troubleshooting
XDMA6855 OPERATION