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Troubleshooting - XM Radio
Problem Cause Action
You can not receive any
XM channels
Your XM Radio receiver is not activated Contact XM as described on page 10
You can not tune into a
specific XM channel
You may not be authorized to receive that
channel
Verify your subscription with XM
Contact XM as described on page 10
NO SIGNL appears on
display
The XM signal is blocked Move vehicle from obstructed area
(such as inside a tunnel or a garage)
This message may appear when driving inside
a tunnel or under obstacles
Make sure the antenna has a clear view
of the sky
ANTENNA appears on
display
The XM antenna is not connected Check XM antenna connection
The antenna cable is damaged Check for pinched or cut antenna cable
OFF AIR appears on
display
The selected channel is not in service Try another channel
No song title or artist name
is displayed
This information may not be available for
some music channels, news channels, or
when there is no song playing
This condition is normal, there is
nothing wrong with your receiver
XDMR7710 OPERATION