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If there seems to be a problem
Symptom Remedy/Cause
General
No sound comes out of the
speakers.
• Adjust the volume to the optimum level.
• Check the cords and connections.
No picture is displayed on the
screen.
Turn on the screen. (☞ page 8)
The unit does not work at all.
Reset the unit. (☞ page 3)
The remote controller* does not
work.
Replace the battery.
TUNER
AME automatic presetting does
not work.
Store stations manually. (☞ page 24 )
Static noise while listening to
the radio.
Connect the antenna firmly.
Disc in general
• Recordable/Rewritable discs
cannot be played back.
• Tracks on the Recordable/
Rewritable discs cannot be
skipped.
• Insert a finalized disc.
• Finalize the discs with the component which you
used for recording.
Playback does not start. The format of files is not supported by the unit.
No picture appears on the
external monitor.
• Connect the video cord correctly.
• Select the correct input on the external monitor.
DivX/MPEG1/MPEG2/
JPEG/MP3/WMA/WAV/AAC
Disc cannot be played back. • Record the tracks using a compliant application
on the appropriate discs. (☞ page 12)
• Add appropriate extension codes to the file
names.
Tracks are not played back as
you have intended them to play.
Playback order may differ from the one played back
using other players.
AV-IN
No picture appears on the
screen.
• Turn on the video component if it is not on.
• Connect the video component correctly.
iPod/iPhone
No sound comes out of the
speakers.
• Disconnect the iPod, then connect it again.
• Select another source and then reselect “iPod”.
The iPod/iPhone does not turn
on or does not work.
• Check the connecting cable and its connection.
• Update the firmware version.
• Charge the battery.
• Check whether the iPod control mode is
correctly selected. (☞ page 21)
• Reset the iPod/iPhone.
* For DDX418/DDX318, purchase KNA-RCDV331 separately.
EN_DDX_K.indb 57EN_DDX_K.indb 57 10/12/20 18:3610/12/20 18:36