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Troubleshooting
Symptom Remedy/Cause
Sound cannot be heard. Adjust the volume to the optimum level. / Check the cords and connections.
“PROTECT” appears and no operations can
be done.
Check to be sure the terminals of the speaker leads are covered with insulating tape
properly, then reset the unit. If “PROTECT” does not disappear, consult your nearest
service center.
The unit does not work at all. Reset the unit.
Radio reception is poor. / Static noise while
listening to the radio.
Connect the antenna firmly. / Pull the antenna out all the way.
“IN” flashes. The CD player is not operating properly. Reinsert the disc properly. If the condition did
not improve, turn off the unit and consult your nearest service center.
CD-R/CD-RW cannot be played back and
tracks cannot be skipped.
Insert a finalized CD-R/CD-RW (finalize with the component which you used for
recording).
Disc sound is sometimes interrupted. Stop playback while driving on rough roads. / Change the disc. / Check the cords and
connections.
“NA FILE” appears. The unit is playing an unsupported audio file.
“NO DISC” appears. Insert a playable disc into the loading slot.
“TOC ERROR” appears. The CD is quite dirty. / The CD is upside-down. / The CD is scratched a lot. Try another
disc instead.
“ERROR 99” appears. The unit is malfunctioning for some reason. Press the reset button on the unit. If the
“ERROR 99” code does not disappear, consult your nearest service center.
“COPY PRO” appears. A copy-protected file is played.
“READ ERROR” appears. Copy the files and folders for the USB device again. If the error message is still
displayed, initialize the USB device or use other USB devices.
“NO DEVICE” appears. No USB device is connected. Connect a USB device, and change the source to USB
again.
“NO MUSIC” appears. The connected USB device contains no playable audio file.
“NA DEVICE” appears. Connect a supported USB device, and check the connections.
“iPod ERROR” appears. Reconnect the iPod. / Confirm that the software for the iPod is the latest version. /
Reset the iPod.
Noise is generated. Skip to another track or change the disc.
Tracks cannot play back as you have intended
them to play.
Playback order is determined when files are recorded.
“READING” keeps flashing. Longer readout time is required. Do not use too many hierarchies and folders.
Elapsed playing time is not correct. This is caused by how the tracks are recorded.
The number of songs contained in “SONGS”
category of this unit is different from that
contained in “SONGS” category of iPod.
Podcast files are not counted in this unit as this unit does not support the playback of
podcast files.
Correct characters are not displayed (e.g.
album name).
This unit can only display letters (upper case), numbers, and a limited number of
symbols.
B64-4920-00_02_M_English.indd 28 11/12/21 9:43