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Data Size: B6L (182 mm x 128 mm)
Book Size: B6L (182 mm x 128 mm)
Symptom Remedy
iHeartRadio
“PLEASE LOGIN” You haven’t log in. Log in again.
“STATION NOT
AVAILABLE”
Broadcast from the station is over.
“STATION NOT
SELECTED”
No station is selected.
“STREAM ERROR” Broadcast data is interrupted.
“THUMB FAILED” Registration of Thumbs Up/Down has failed.
“TIMED OUT” The request has resulted in time-out.
SiriusXM® Radio
“CHLOCKED” The selected channel is locked. Enter the correct pass code to
unlock.
( 11)
“CHANUNSUB” The selected channel is unsubscribed.
Call 1-866-635-2349 or 1-877-438-9677 to subscribe.
“CHUNAVAIL” The selected channel is unavailable.
“CHECKANTENNA” Check the antenna and its connection are in good condition.
“CHECKTUNER” Make sure the SiriusXM Vehicle Tuner is connected to the unit.
“NOSIGNAL” Make sure the antenna is mounted outside the vehicle.
“SUBSCRIPTION
UPDATED –
PRESS ENTER TO
CONTINUE.”
Your subscription is updated. Press the volume knob to
continue.
“WRONGCODE” Make sure you have entered the correct pass code.
( 11)
Bluetooth®
No Bluetooth
device is detected.
• Search from the Bluetooth device again.
• Reset the unit.
( 3)
Pairing cannot be
made.
• Make sure you have entered the same PIN code to both the unit
and Bluetooth device.
• Delete pairing information from both the unit and the
Bluetooth device, then perform pairing again.
( 12)
“DEVICE FULL”
appears.
The number of registered devices has reached its limit. Retry
after deleting an unnecessary device.
( 15, DEVICE DELETE)
TROUBLESHOOTING
Symptom Remedy
Bluetooth®
Echo or noise occurs. • Adjust the microphone unit’s position.
( 11)
• Check the
[ECHO CANCEL]
setting.
( 13)
Phone sound quality
is poor.
• Reduce the distance between the unit and the Bluetooth
device.
• Move the car to a place where you can get a better signal
reception.
• Voice calling method
is not successful.
• “N/A VOICE TAG”
appears.
• Use voice calling method in a more quiet environment.
• Reduce the distance from the microphone when you
speak the name.
• Make sure the same voice as the registered voice tag is
used.
“NOT SUPPORT”
appears.
The connected phone does not support Voice Recognition
feature.
• “NO ENTRY” appears.
• “NO PAIR” appears.
There is no registered device connected/found via
Bluetooth.
“ERROR” appears. Try the operation again. If “ERROR” appears again, check
if the device supports the function you have tried.
“NO INFO” appears. Bluetooth device cannot get the contact information.
Sound is being
interrupted or skipped
during playback of
a Bluetooth audio
player.
• Reduce the distance between the unit and the Bluetooth
audio player.
• Turn off, then turn on the unit and try to connect again.
• Other Bluetooth devices might be trying to connect to the
unit.
The connected
Bluetooth audio
player cannot be
controlled.
• Check whether the connected Bluetooth audio player
supports Audio/Video Remote Control Profile (AVRCP).
(Refer to the instructions of your audio player.)
• Disconnect and connect the Bluetooth player again.
• “HF ERROR XX”
appears.
• “BT ERROR” appears.
Reset the unit and try the operation again. If this does not
solve the problem, consult your nearest service center.
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