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Chapter 4 Troubleshooting
Problems Possible cause and remedy
17. The monitor connected with the USB cable is not
detected. / USB devices connected to the monitor
does not work.
• Check whether the USB cable is connected correctly.
(see page 30)
• Change the USB port to another one. If the PC or
peripheral devices works correctly by changing the USB
port, contact your local dealer. (Refer to the manual of
the PC for details.)
• Reboot the PC.
• If the peripheral devices work correctly when the PC and
peripheral devices are connected directly, please contact
your local dealer.
• Check whether the PC and OS are USB compliant. (For
USB compliance of the respective devices, consult their
manufacturers.)
• Check the PC’s BIOS setting for USB when using
Windows. (Refer to the manual of the PC for details.)