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CQ-C3400/3300/3200/3100U
CQ-C3400/3300/3200/3100U
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Troubleshooting
(continued)
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q CD/MP3/WMA
q CD
CQ-C3400U CQ-C3300U
q Remote Control Unit
CQ-C3200U CQ-C3100U
Problem Possible cause Possible solution
No playback or disc
ejected
The disc is inserted upside down. Insert a disc correctly.
There is a fl aw or foreign objects on
the disc.
Remove the foreign objects, or use a
fl awless disc.
The disc has unplayable formatted
data.
Refer to the description about
MP3/WMA for playable sound data
except CD-DA (i.e. music CD).
The unit plays back the ROM track
of a mix mode CD.
Skip the ROM track.
The CD-R/RWs that
are playable on
other devices are not
playable on this unit.
The playability of some CD-R/RWs
may depend on the combination
of media, recording software
and recorder to be used even if
these CD-R/RWs are playable on
other devices such as a personal
computer.
Make CD-R/RWs in different
combination of media, recording
software and recorder after referring to
the description about MP3/WMA.
Sound skipping or
noise
There is a fl aw or foreign objects on
the disc.
Remove the foreign objects, or use a
fl awless disc. For MP3/WMA, refer to
the description about MP3/WMA.
Sound skipping due to
vibration
The unit is not suffi ciently secured. Secure the unit to the console box with
the rear support strap, etc.
The unit is tilted at over 30° in the
front-to-end direction.
Make the angle 30° or less.
Disc unejectable A label is peeled off from the CD in
the unit.
Refer repair to the dealer where you
purchased the unit.
The microcontroller in the unit
operates abnormally due to noise
or other factors.
Unplug the power cord and plug it
again. In case the unit is still out of
order, consult the dealer.
Problem Possible cause Possible solution
No response to
pressing buttons
The battery is inserted in the
wrong direction. A wrong battery is
inserted.
Insert a correct battery in the correct
direction.
The battery is weak. Replace the battery with new one.
The aiming direction of the remote
control unit is wrong.
Aim the remote control unit at the
sensor of the unit and press buttons.
The sensor is exposed to direct
sunlight. (The remote control unit
may not be operable when the
sensor is exposed to direct sunlight.
In such a case, the system is not
faulty.)
Block off sunlight to the sensor.
Error Display Messages
q CD/MP3/WMA
q CD
CQ-C3400U CQ-C3300U
CQ-C3200U CQ-C3100U
§ If all the fi les cannot be played, E4 or E5 remains on the display.
Disc is dirty, or is upside down. Check the disc.
Display Possible cause Possible solution
Disc has scratches. Check the disc.
The player cannot read the fi le you
are trying to play for some reason.
(File recorded in an unsupported
fi le system, compression scheme,
data format, fi le name extension,
damaged data, etc.)
Select a fi le that the player can read.
Confi rm the type of data recorded
on the disc. Create a new disc if
necessary.
MP3/WMA §
No disc in the player. Insert a disc into the player.
An attempt has been made to play
a copy-protected WMA fi le.
Play WMA fi les which are not
copy-protected.
WMA §
No operation by some cause. If normal operation is not restored,
call the store where you purchased the
unit or the nearest Servicenter to ask
for repairs.
Note:
≥ Refer to the section on “Notes on MP3/WMA” (page 30).