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CQ-C500U
26
Problem
Possible cause Possible solution
No playback or disc
ejected
The disc is inserted upside down.
Insert a disc correctly.
There is a flaw or foreign material on the disc.
Remove the foreign material, or use a flawless disc.
Sound skipping or
noise
There is a flaw or foreign material on the disc.
Remove the foreign material, or use a flawless disc.
Sound skipping due to
vibration
The unit is not sufficiently secured.
Secure the unit to the console box.
The unit is tilted at over 30˚ in the front-to-end direction.
Make the angle 30˚ or less.
Disc unejectable
Something such as a peeled label obstructs the disc coming out.
Consult your dealer.
The microcontroller in the unit operates abnormally due to noise or other factors.
Unplug the power cord and plug it again. In case the unit is still out of
order, consult your dealer.
No playback or disc
ejected
The disc has unplayable formatted data.
Refer to the description about MP3/WMA/AAC for playable sound data
except CD-DA (i.e. music CD).
The CD-R/RWs that
are playable on
other devices are not
playable on this unit.
The playability of some CD-R/RWs may depend on the combination of media,
recording software and recorder to be used even if these CD-R/RWs are playable
on other devices such as a PC.
Make CD-R/RWs in different combination of media, recording software and
recorder after referring to the description about MP3/WMA/AAC.
Sound skipping or
noise
There is a flaw or foreign material on the disc.
Remove the foreign material, or use a flawless disc. For MP3/WMA/AAC,
refer to the description about MP3/WMA/AAC.
Playing Variable Bit Rate (VBR) files may cause sound skipping.
Play Non-VBR files.
The noise is heard
with “RE-MASTER” at
“ON”.
With some CDs, noise may be heard in the treble range when playing the MP3/
WMA/AAC files created from those CDs with “RE-MASTER” at the “ON” setting.
If noise is heard, set “RE-MASTER” to “OFF”.
CDMP3/WMA/AAC
Troubleshooting