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6 Customer care and warranty
Customer Care & Warranty
PLEASE SELECT YOUR COUNTRY/AREA
TO REVIEW DETAILS OF YOUR WARRANTY
COVERAGE
WESTERN EUROPE
Austria / Belgium / Denmark / France / Germany
/ Greece / Finland / Ireland / Italy / Luxembourg /
the Netherlands / Norway / Portugal / Sweden /
Switzerland / Spain / United Kingdom / Poland
EASTERN EUROPE
Czech Republic / Hungary / Russia / Slovakia /
Slovenia / Turkey
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA
Canada / USA
PACIFIC
Australia / New Zealand
ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan / Thailand / Vietnam
AFRICA
South Africa
MIDDLE EAST
United Arab Emirates
What is covered?
The Philips F1rst Choice Warranty applies within
Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
and only for monitors originally designed,
manufactured, approved and/or authorized for
usage within these countries.
Warranty coverage begins as from the day you
buy your monitor. For two years thereafter, your
monitor will be swapped by at least an equivalent
monitor in case of defects provided for under the
warranty coverage.
The swap monitor remains yours and Philips
keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to
that of your original monitor, being 24 months as
from the purchase date of your original monitor.
Your Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and
deliver high-quality performance, ease
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty. This two-year
service warranty entitles you to a swap model
on-site if your monitor turns out to be faulty or
defective. Philips aims at a swap within 48 hours
of your call being received.