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When turning the TV on/off/to standby, you
hear a creaking sound from the TV chassis:
No action is required. The creaking sound •
is normal expansion and contraction of
the TV as it cools and warms up. This
does not impact performance.
When the TV is in standby mode, a startup
splash screen is displayed, then returns to
standby mode.
This is normal behavior. The startup •
screen is displayed when the TV is
disconnected from the mains and
reconnected.
TV channel issues
Previously installed channels do not appear in
the channel list:
Check that the correct channel list is •
selected.
No digital channels were found during the
installation:
Check that the TV supports DVB-C in •
your country. See the listed countries/
cities on the back of the TV.
9 Troubleshooting
This section describes commonly encountered
issues and accompanying solutions.
General TV issues
The TV does not switch on:
Disconnect the power cable from the •
power outlet. Wait for one minute then
reconnect it.
Check that the power cable is securely •
connected.
Check that the power switch at the •
bottom/back of the TV is switched on.
The TV does not respond to remote control
or side controls when switched on.
The TV requires some time to start up. •
During this time, the TV will not respond
to the remote control or side controls.
This is normal behavior.
The remote control is not working properly:
Check that the remote control batteries •
are correctly inserted according to the
+/- orientation.
Replace the remote control batteries if •
they are at or weak.
Clean the remote control and TV sensor •
lens.
The standby light on the TV blinks red:
Disconnect the power cable from the •
power outlet. Wait until the TV cools
down before reconnecting the power
cable. If the blinking reoccurs, contact
Philips Consumer Care.
You forgot the code to unlock the child lock
feature
Enter ‘8888’. •
The TV menu is in the wrong language.
Change the TV menu to your preferred •
language.
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