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10 Troubleshooting
Caution
Never remove the casing of this apparatus. •
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/support). When you contact Philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power or no sound.
Car engine is not on. Turn the car engine •
on.
Cable is not correctly connected. Check •
connections.
Fuse is burnt. Replace fuse. •
Volume is too low. Adjust volume. •
If the above solutions cannot help, press •
the RESET button.
Ensure that the track played is of a •
compatible format.
Noise in broadcasts.
Signals are too weak. Select other •
stations with stronger signals.
Check the connection of the car antenna. •
Change broadcast from Stereo to mono. •
Preset stations lost.
Battery cable is not correctly connected. •
Connect the battery cable to the terminal
that is always live.
Display show ERR-12
USB data error. Check the USB device. •
Display show ERR-3
USB/SD data error. •
EN