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9EN
Charging Voltage
and Current
5 V 1 A
Operation Power
Consumption
12 W
Dimensions - Main
Unit (W x H x D) 201 x 101 x 35 mm
Weight - Main Unit 0.5 kg
7 Troubleshooting
Warning
• Never remove the casing of this device.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
device, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips Web page (www.
philips.com/support). When you contact Philips,
make sure that the device is nearby and the
model number and serial number are available.
General
No power
• Make sure that the AC power plug of the
unit is connected properly.
• Make sure that there is power at the AC
outlet.
• Insert the batteries with their polarities
(+/– signs) aligned as indicated.
• Replace the battery.
No sound
• Adjust volume on the speaker or the
Bluetooth-connected device.
• Make sure that your Bluetooth device is
within the effective operational range.
No response from the unit
• Take out the batteries and turn on the unit
again.
• Disconnect and reconnect the AC power
plug, then turn on the unit again.
• Make sure that AC power is connected
properly.
• Make sure that there is power at the AC
outlet.