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Limited Warranty
AVCMULTIMEDIA(“AVC”)makes thefollowinglimitedwarranty.This limitedwarrantyextendsto the
original consumer purchaser and is limited to non-commercial use of the product.
One Year Parts & Labor Warranty
AVC products purchased in the United States or Canada are warranted to be free from defects in materials
or workmanship for a period of one year from the date of their original retail purchase. If the unit fails to
conform to this warranty, we will service the product using new or refurbished parts and products, at AVC’s
sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed, service labor
to repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United
States or Canada, you must first call our Customer Support Center at 1-800-506-5746 or 1-800-433-7316,
during the hours listed in the box below. The determination of service will be made by AVC Customer Support.
PLEASE DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured
replacements for defective parts or products will be used for repairs by AVC at its designated Service Center
for one year from the effective warranty date. Such replacement parts or products are warranted for an
additional one year from the date of repair or replacement. The Customer will be required to ship the unit
to the Service Center indicated at the time Customer Support is contacted to make the necessary repairs. The
customer is responsible for all transportation charges to the service facility.
Packaging and Shipping Instruction
When you send the product to the AVC service facility you must use the original carton box and packing
material or an equivalent as designated by AVC.
LIMITED WARRANTY
Your Responsibility
(1) You must retain the original sale receipt to provide proof of purchase.
(2) These warranties are effective only if the product is purchased and operated in the United States or
Canada.
(3) Warranties extend only to defects in material or workmanship, and do not extend to any product or
parts which have been lost or discarded, or damage to product or parts caused by misuse, accident,
improper operation or maintenance, or use in violation of instructions provided with the product, or
to product which has been altered or modified without authorization of AVC, or to products or parts
thereof which have had the serial number removed or changed.
Out of Warranty
In the event your product requires repair after the limited warranty period has expired, please contact
our Customer Support Center at 1-800-506-5746, 1-800-433-7316 or www.RCAav.com
Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON Eastern time.
Important:
You are responsible for any transportation, shipping or insurance relative to the return of product to
our Product Returns Center.