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Tips and troubleshooting
Cannot delete files on the player.
• You can delete files on the player using your computer.
Connect the player to your computer.
Open the player in Windows Explorer and navigate to the folder containing the files.
Select the files you want to remove and then press the Delete key on the keyboard of your PC.
• For deleting files from the player, refer to Option menu from page 24-33 for details.
• For deleting files using easyRip, click the Help module on easyRip’s Module Dock.
Player repeats same tracks or all tracks.
• Repeat play is turned on. Press M during playback to show the Option menu and select Normal in the
Repeat menu.
Audio distorted at high volume.
• Change the Equalizer mode to Flat.
• Turn down the volume.
The audio tracks on my player keep skipping or popping.
• You’ll need to rip the audio track again– make sure you close all other applications on your PC when you
record.
• Try ripping with the Error Correction setting turned on.
Player turns itself off.
• Your player turns itself off if you leave it in pause mode or navigation mode for 3 minutes.
The player cannot be turned on.
• Battery is empty, please recharge.
• Slide the ON/OFF switch to OFF. Slide the ON/OFF switch to ON to reset the player.
• Please go to www.rcaaudiovideo.com for more details.
Player does not respond to key presses.
• If the player stops operating properly, you can reset it by sliding the ON/OFF switch to OFF. Then slide
the ON/OFF switch to ON to reset the player.
• This player may temporarily cease to function if subjected to electrostatic disturbance.
To resume normal operation, it may be necessary to cycle the power by sliding the ON/OFF switch to
OFF. Then slide the ON/OFF switch to ON to reset the player.
Player cannot play WMA songs.
• Secure music downloads are not supported by this player. Please make sure to download songs without
DRM protection (Digital Rights Management).
Additional information