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Rosen Entertainment Systems
NO RESPONSE WHEN PRESSING THE REMOTE BUTTONS
Check the battery in the remote control.
RADIO PLAYS STATIC OR HAS NO RECEPTION
Press SPEAKER to turn off the FM Modulator. “Headphone Sound Only”
will appear on the screen. This enables optimum radio reception.
THE DOME LIGHT ON THE A9 CONSOLE DOES NOT WORK
The dome light has a 5-minute timer to prevent accidental battery drain.
I HAVE BLACK BARS ON THE TOP AND BOTTOM OF MY SCREEN
WITH A WIDESCREEN DVD
See page 18.
I HAVE LOW OR NO VOLUME WHEN USING OPTIONAL WIRED
HEADPHONES
Make sure you are using wired headphones with a volume control,
such as the Rosen AC3004.
THE STOP/EJECT BUTTON DOESN’T EJECT THE DISC RIGHT AWAY
While a disc is playing, this button acts as a STOP button. To eject a
disc while it is playing, press the STOP/EJECT button twice in quick
succession. The Eject button on the remote control always ejects the
disc immediately.
If the tips in this section do not address your question, please contact
your Rosen authorized dealer - your A9 has internal diagnostic
capabilities that are accessible to authorized Rosen dealers. To locate
a Rosen Entertainment Systems authorized dealer, please visit
www.rosenentertainment.com.
TROUBLESHOOTING
NO PICTURE, NO SOUND
The A9 system has low- and high-voltage and temperature protection
circuits. If the voltage or temperature goes beyond the limits, the
system shuts off. The power wire or power harness may have been
disconnected, or the fuse may have failed. Contact your Rosen
authorized dealer to determine if this is the case.
Note: The system voltage range is 11-16VDC operating
voltage. The system operating temperature is 0
o
to 50
o
Celsius. Use of the DVD Player beyond the safe operating
ranges listed can cause temporary or permanent damage to
the unit, and such damage may not be covered by the
manufacturer’s warranty.
GOOD PICTURE, BUT NO SOUND OR DISTORTED, “TINNY” SOUND
Check the MUTE button. Check the volume on the radio, and make
sure to try both 87.9 FM and 88.3 FM. Check the headphones; ensure
the headphones have a direct “line of sight” to the infrared transmitter
below the monitor. Replace headphone batteries, if needed. Check
the DVD Setup Menu - the Audio Output setting must be set to
“ANALOG” and the Speaker Downmix setting must be set to
“STEREO”. If using a CD you have made yourself, make sure you did
not set the recording level too high.
GOOD SOUND, BUT BLURRY PICTURE
This happens if the system components are very cold. Allow the
interior of the vehicle to warm up before using the A9 system.
Make sure that the DVD you are playing is in good condition. If using
an optional source unit, check the manual for that unit.
THE PREVIOUS AND NEXT BUTTONS DON’T WORK WITH A VCD
Some VCDs don’t support these - erratic operation can result.