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unusual physical, electrical or electromechanical stress, or defects in appearance, cosmetic,
decorative or structural items, including framing, and any nonoperative parts unless caused by
SAMSUNG; (b) defects or damage resulting from excessive force or use of a metallic object when
pressing on a touch screen; (c) equipment that has the serial number or the enhancement data code
removed, defaced,damaged, altered or made illegible; (d) any plastic surfaces or other externally
exposed parts that are scratched or damaged due to normal use; (e) malfunctions resulting from
the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG; (f) defects or damage from improper testing,
operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG;
(g) defects or damage from external causes such as collision with an object, or from fire, flooding,
sand, dirt, windstorm, lightning, earthquake, or from exposure to weather conditions, or battery
leakage, theft, blown fuse, or improper use of any electrical source; (h) defects or damage caused
by cellular signal reception or transmission, or viruses or other software problems introduced into
the Product; (i) any other acts which are not the fault of SAMSUNG; or (j) Product used or purchased
outside the United States. This Limited Warranty covers batteries only if battery capacity falls below
80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if
(i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or show evidence of tampering, or
(iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified.