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Check List
Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call the phone number on the
Information section or contact your dealer.
Symptom Check List Solutions
No images on the
screen. I cannot turn
on the monitor.
Is the power cord connected
properly?
Check the power cord connection
and supply.
If the power is on, reboot the
computer to see the initial
screen(the login screen),
which can be seen.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to Preset Timing Modes)
Note : If the initial screen (the login
screen) does not appear, contact
the Service Center or your dealer.
There is no image on the
screen.
Is the power indicator on the
monitor blinking at 1 second
intervals?
The monitor is in PowerSaver mode.
press any key on the keyboard to
activate the monitor and restore the
image on the screen.
The screen shows
strange colors or just
black and white.
Is the screen displaying only
one color as if looking at the
screen through a cellophane
paper?
Check the signal cable connection.
Make sure the video card is fully
inserted in it's slot.
Have the screen colors
become strange after
running a program or due to
a crash between
applications?
Reboot the computer.
Has the video card been set
properly?
Set the video card by referring to the
video card manual.
The screen suddenly
has become
unbalanced.
Have you adjusted the
resolution or frequency to the
monitor?
Adjust the resolution and frequency
at the video card.
(Refer to Preset Timing Modes).
SyncMaster 305T