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HELPFUL HINTS - Problems / Solutions
If you are having problems with your HDTV, check this
trouble shooting chart to find one or more possible
solutions.
Before returning your HDTV, please visit our website
at http://www.sanyoctv.com or call us toll free at 1-800-
877-5032 We can Help!
Problem: Check these Conditions: Try these Solutions: Page No.
No picture, sound
(Digital Picture)
Check the antenna / external
connections.
There may be a station trouble, no
signal broadcast.
MUTE function may be turned ON.
Adjust antenna.
Try a different channel.
Execute Auto program in the ANT/
Cable setup menu.
Adjust Volume.
7-9, 11
No Caption
Check if station is broadcasting a
Closed - Caption signal.
Select another channel.
Press the CAPTION button to
select captioning mode.
9, 16, 18
Cannot display picture
on a full screen
Press the PIX SHAPE button on the
remote control to change settings.
9, 13, 18
Poor Picture/ Sound
(watching Analog)
Check if the program is in color.
Check the antenna / external
connections.
Color or Tint may be misadjusted.
There may be a station trouble.
MUTE function may be turned ON.
Try a different channel.
Execute Reset to defaults in the
Picture or Audio menu.
Execute Reset to defaults in the
PICTURE menu.
Adjust the Volume or Image.
7 - 9
13 - 14
“No Signal” message
appears on screen
Check the Audio / Video
connections.
Check the external equipment
connections.
Check the external equipment
settings.
Check the antenna connection.
Press the INPUT button on the
remote control.
7 - 12, 19
22 - 23
Pixilation of Digital
image
Execute Signal meter in the ANT/
Cable setup menu to check the
signal strength.
Turn antenna, install signal booster.
Install outdoor Digital antenna.
7,
22 - 23
Cannot select or scan
some channels
Channel may be removed from
memory.
Check antenna connections.
No digital signal being
broadcasted.
Weak Signal.
Select Manual program to add
channels or start Auto program in
ANT/Cable setup menu.
Turn antenna, install signal booster.
7,
22 - 23
No Cable channels
above number 13
Check ANT/Cable setup menu,
ANT in item should set to Cable.
Set ANT in item to Cable, Select
All channels and press OK button
to search for Cable channels in
ANT/Cable setup menu.
22 - 23
Remote Control will
not operate TV
Check batteries.
Check if the TV is Plugged in.
Replace batteries.
Aim remote control at front of TV.
7, 9
Cabinet makes
popping sound
This is a normal condition during
warm - up and cool down of the
plastic cabinet parts.