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[ Troubleshooting ]
65
Troubleshooting
Symptom Solution
Receiver does not
power on
Blown fuse, or the power cable is not properly connected.
Check for a bad fuse and check power cable connection
Receiver displays: An-
tenna Not Detected
The satellite antenna is not connected to the receiver dock.
Check the satellite antenna connection to the dock.
Receiver displays:
Acquiring Signal
No satellite signal is being received.
Check for obstacles over or around the satellite antenna.
Change the vehicle location to eliminate nearby obstacles
(bridges, overpasses, tress, buildings, etc.).
Audio static or loss of
clarity
The FM frequency contains static.
Locate a quiet FM frequency on your vehicle radio and set the FM
transmitter frequency of the SIRIUS Starmate 3 to match.
If using the AUX audio connector, check the cable connections.
No sound The audio cables are not connected, or the FM radio is set to the
wrong frequency. Check the audio cables at the receiver dock
and the radio. Tune the FM radio to the same FM frequency the
receiver is tuned.