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Troubleshooting
23
GB
The color irregularity on a TV screen persists.
• Move the speakers farther away from the TV set.
Speakers
Sounds come from one channel, or
unbalanced left and right volume.
• Check the speaker connections and placement.
CD/MP3 player
Play does not start.
• Wipe the disc clean (page 26).
• Replace the disc.
• Place the disc that this system can play.
• Place the disc correctly in the center of the CD
compartment.
• Place the disc in the CD compartment with the
label side up.
• Remove the disc and wipe away the moisture on
the disc, then leave the system turned on for a few
hours until the moisture evaporates.
•Press N (or CD/NX on the unit) to start play.
The sound skips.
• Wipe the disc clean (page 26).
• Replace the disc.
• Try moving the system to a place without
vibration (e.g., on top of a stable stand).
• Try moving the speakers away from the system, or
placing them on separate stands. When you listen
to a track with bass sounds at high volume, the
speaker vibration may cause the sound to skip.
Play does not start from the first track.
• Press PLAY MODE repeatedly until both “PGM”
and “SHUF” disappear to return to Normal Play.
MP3 audio track cannot be played back.
• Recording was not performed according to the
ISO9660 level 1 or level 2 format, or Joliet in the
expansion format.
• The MP3 audio track does not have the extension
“.MP3”.
• The data is not stored in MP3 format.
• Discs containing files other than MPEG 1, 2
Audio Layer-3 files cannot be played.
MP3 audio tracks take longer to play back than
others.
• After the system reads all tracks on the disc,
playback may take more time than usual if:
– the number of albums or tracks on the disc is
very large.
– the album and track organization structure is
very complex.
The folder name, file name and ID3 tag
information (album title, track title and artist
name) do not appear correctly.
• Use a disc that conforms with ISO9660 level 1,
level 2 or Joliet in the expansion format.
• The Disc ID3 tag is not ver.1 nor ver.2.
• Only up to 30 characters of ID3 tags are displayed.
• The characters that can be displayed by this
system are as follows:
– Upper case (A to Z)
– Numbers (0 to 9)
– Symbols (’ < > * + , – / @ [ \ ] _)
Other characters may not be displayed correctly.
Tuner
Severe hum or noise/stations cannot be
received.
• Set the proper band and frequency (page 12).
• Connect the antenna properly (page 6).
• Find a place and an orientation that provide good
reception, then set up the antenna again. If you
cannot obtain good reception, we recommend you
connect a commercially available external
antenna.
• The supplied FM lead antenna receives signals
along its entire length, so make sure you extend it
fully.
• Locate the antennas as far away from the speaker
cords as possible.
• Consult your nearest Sony dealer if the supplied
AM antenna has come off the plastic stand.
• Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in
stereo.
• Press FM MODE until “STEREO” appears in the
display.
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