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TECHNICAL ASSISTANCE AND SERVICE
The Technical Assistance Department at Sound Advance is available at (800)
592-4644 or (949) 492-5449 to answer any questions concerning the operation
and installation of your speakers between the hours of 7:00 AM and 5:00 PM
Pacific time, Monday through Friday, except holidays.
In the event your unit should need repair or service, you may return the unit to
your authorized dealer or use the following guidelines:
1. Be prepared to state the model number and / or serial number, date of
purchase and dealer's name and address when calling.
2. Contact Sound Advance directly at (800) 592-4644 or (949) 492-5449 or at
www.soundadvance.com
3. If you are returning the product directly to Sound Advance, call us to obtain a
return authorization number before shipping.
YOU MUST HAVE PRIOR AUTHORIZATION TO RETURN YOUR UNIT.
4. The original packaging must be used. If the original packaging is unavailable,
replacements can be obtained from Sound Advance for a small fee.
5. Ship the product via United Parcel Service, Federal Express, or other package
delivery service. Please do not use the U.S.Postal Service.
6. Write the return authorization number on the outside of the box.
7. Ship to: Attn: Quality Assurance Department
Sound Advance
212 Avenida Fabricante
San Clemente, CA 92672-7531
8. FREIGHT COLLECT SHIPMENTS WILL BE REFUSED!
Sound Advance • 212 Avenida Fabricante • San Clemente, CA 92672-7531, USA • (800) 592-4644 or (949) 492-5449 • FAX: (949) 361-5151
©2006 Sound Advance. Sound Advance, Prommercial and RotoLock are registered trademarks of Dana Innovations.
Limited Warranty:
Sound Advance warrants this product to the original purchaser to be free from
defects in material and workmanship, under normal use and conditions, for a
period of five (5) years from the date of original purchase as shown on the
invoice.
The foregoing exclusive warranty gives you specific legal rights, and you may
have other rights, which vary from state to state. This warranty applies
exclusively to the original purchaser.
The exclusive warranty does not apply and is ineffective if:
1.The invoice fails to establish that the product was purchased from an
authorized Sound Advance dealer or distributor;
2.The product was subjected to misuse, neglect, accident, or improper
installation. [Damage to the product was caused by accident, abuse, or
misuse];
3.The product was modified, altered, or repaired by unauthorized personnel; or
4.The unit was not used as described in the installation and operating
instructions.
Exclusive Remedy:
Sound Advance agrees, at its option during the five (5) year warranty period, to
repair any defect in material or workmanship or to furnish an equal product in
exchange without charge to the purchaser, subject to verification of the defect
and proof of the date of purchase.
Warranty Exclusions and Damage Limitations
The exclusive warranty set forth above is in lieu of all other warranties, express
or implied, including without limitation the implied warranties of merchantability
and fitness for a particular purpose, which are expressly disclaimed. In no event,
and under no circumstances or legal or equitable theory, shall Sound Advance be
liable or responsible for any direct or indirect damages, consequential damages,
loss, or injury, including without limitation, personal injury, bodily injury,
property damage, emotional distress, death, real property or personal property
damage, business interruption, costs of delay or lost profits arising from the
product, whether based upon warranty, contract, negligence, strict product
liability or other theory.
WARRANTY, REMEDY, EXCLUSIONS AND
LIMITATIONS (USA ONLY)
www.soundadvance.com
33-4187 04/06