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HELP TOPICS
How do I return to
the Setup App?
There is a picture,
but there is no
sound.
The TV displays
“No Signal.”
There are black/
gray bars on the
top/bottom/sides of
the screen.
There is no power.
• The on-screen menu has guided setup. Press MENU, then select HELP >
Guided Setup. Select the type of setup you need and press OK. The Setup
App will begin.
• To reset the TV to factory defaults, press MENU > HELP > Reset TV Settings.
Select Yes. Remember that all of your settings will be lost!
• Press the VOLUME UP button on the remote or on the side of the TV.
• Press the MUTE button on the remote to ensure that mute is off.
• Press MENU, then select TV Settings > Audio. Be sure TV Speakers is set to ON.
• Be sure your connected devices are turned on.
• Press the INPUT button on the remote and select the input to which your
device is connected (HDMI-1, Composite, Component, etc).
• Note that some television channels add black bars to the picture.
• Set the TV to Wide or Zoom mode. Press MENU, then select Wide. Highlight
Wide or Zoom and press OK.
• Adjust the video settings of your external device
• Be sure the power cord is securely connected to the AC socket on the TV and
to a working electrical outlet.
• Press the POWER button on the remote or on the side of the TV.
• If the above steps do not work, try plugging the power cord into a different
outlet.