A SERVICE OF

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ACCESSORIES
10
OPERATION 7
The TNP100UK will operate successfully as long as
all cables are attached properly and other technical
specifications are followed.
FREQUENTLY ASKED QUESTIONS (FAQ) 8
No: Question Answer
1 Why are the
VGA connectors
female on both
ends of the
cables?
Female cables are more
reliable.
2 Why is there a
DB-9 connector?
The DB-9 connector is
compatible with RS-232
serial communication.
3 What happens if
the spring
breaks?
The unit will not stay
open.
4 What do I do if
the TNP100UK
won’t stay open?
Replace the gas spring.
Call ALTINEX for service
information.
5 How much room
is taken up on
the underside of
the table?
The unit is 4.5 inches
deep maximum below
the table; to this
dimension add about 2.5
inches for cable
clearance.
6 What if my table
is thicker than 3
inches?
Then the area under the
table near the
TNP100UK must be
reduced to 3 inches of
thickness.
7 Are cables
available for
connecting a
PC/laptop to the
TNP100UK
available?
Consider using
MS8126CA (3ft) or
MS8156CA (6ft) for VGA
connection.
8 Does ALTINEX
honor any
warranty on field
modifications?
Anything modified by
non-ALTINEX personnel
is not covered by
warranty.