KA9233 User Manual
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Technical Support
International
North America
When you contact us, please have the following information ready beforehand:
Product model number, serial number, and date of purchase
Your computer configuration, including operating system, revision level,
expansion cards, and software
Any error messages displayed at the time the error occurred
The sequence of operations that led up to the error
Any other information you feel may be of help
Technical Phone Support 1. Contact your local dealer.
2. Call the ALTUSEN Technical Support Center:
886-2-8692-6959
Email Support Email your questions and concerns to:
support@aten.com
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
1. Online technical support is available to ALTUSEN cus-
tomers through our e-Support Center:
http://support.aten.com
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
Website: http://www.aten.com
Technical Phone Support Registered ALTUSEN product owners are entitled to
telephone technical support. Call the ALTUSEN Technical
Support Center: 1-888-999-ATEN
Email Support Email your questions and concerns to:
support@aten-usa.com
Online Support
Technical Support
Troubleshooting
Documentation
Software Updates
1. Online technical support is available to ALTUSEN cus-
tomers through our e-Support Center:
http://www.aten-usa.com/support
2. Online troubleshooting that describes the most
commonly encountered problems and offers possible
solutions to them; online documentation (including
electronically available manuals); and the latest drivers
and firmware for your product are available at our
Website: http://www.aten-usa.com
