Avaya network readiness assessment services
Issue 6 January 2008 355
Customer responsibilities
In order to successfully complete a Detailed network readiness assessment the customer must:
● Provide technical resource personnel who are well-versed in the network infrastructure.
● Provide complete access to the network.
● Provide passwords for networking equipment.
● Provide access to personnel for interviews.
● Update or provide network topology maps.
● Identify a place on the network for test equipment.
● Define times to complete network testing.
Discovery
● Perform interviews with IT staff to determine application and network performance
expectations
● Locate and identify all SNMP enabled devices
● Identify hosts on each subnet
● Identify all routers, switches, and hubs
● Manual identification of all non-SNMP enabled devices
● Identify operating system of each Host found
● Map hosts to communication paths between hosts
● Generate Layer 3 topology map to compare with Basic service
● Install endpoints for testing
● Review WAN-specific circuits, bandwidths, DLCI/PVC configurations, and channeled T1
configurations
● Review the customer’s Layer 2 architecture
Element monitoring
● Monitor router status through SNMP (port utilization, MIB II errors)
● Capture all network device SNMP data real-time into database
● CPU utilization capturing per host being used for testing
● Monitor LAN switch utilization, MIB II errors
