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72
Troubleshooting
Keyboard
Problem:
The server does not detect a keyboard and I get a keyboard error
reported at boot up.
Solution:
•CheckthatthekeyboardcableontheServerInterfaceModuleiscompletely
connected to your server. Tighten any loose connections.
•Ifyouareusingthekeyboardsoftwarethatwasincludedwithyourkeyboard,
uninstall it and then reinstall the standard Microsof keyboard driver.
Mouse
Problem:
The mouse is lost when I switch to a different port.
Solution:
•Checkthatthemouseyouareusingisconnectedproperlytotheconsoleport
of the Switch.
•CheckthatthemousecableontheServerInterfaceModuleiscompletely
connected to your server. Tighten any loose connections.
•Ifyouareusingamousedriverthatwasincludedwithyourmouse,uninstallit
and install the standard Microsoft mouse driver.
•Makesurethemouseworkswhendirectlypluggedintotheserver.
•Iftheserveriscomingoutofstandbymode,allowuptooneminutetoregain
mouse function.
•Deactivatepower-managementschemesonthePCwithwhichyouare
experiencing problems.
•Tryadifferentmouse.
Problem:
The server boots up, but the mouse does not work.
Solution:
•Makesurethemouseispluggedinproperly.
•Makesurethemouseworkswhendirectlypluggedintotheserver.Rebooting
may be necessary when trying this.
•Tryadifferentmouse.