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Solving Problems
Dell™3007WFP-HC Flat Panel Monitor User's Guide
General Problems
Product Specific Problems
USB Problems
Troubleshooting Your Soundbar
General Problems
The following table contains general information about common monitor problems you might encounter.
Product Specific Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions.
No picture or monitor is dead
l Check connection integrity at both ends of the video cable.
l Ensure the monitor and computer are plugged in to a working electrical outlet.
Connecting Your Monitor
l Ensure power button is depressed fully.
No picture or no brightness
l Increase brightness controls.
l Perform monitor self-test feature check.
l Check for bent or broken pins.
l Re-boot your computer and monitor.
Picture is fuzzy, blurry, or ghosting
l Eliminate video extension cables.
l Perform monitor reset.
l Lower video resolution or increase font size.
Wavy picture or fine movement
l Perform monitor reset.
l Check environmental factors.
l Relocate and test in other room.
l Cycle power on-off.
l These are pixels that are permanently off and is a natural defect that occurs in
LCD technology.
Picture too dim or too bright
l Perform monitor reset.
l Adjust brightness controls.
Horizontal/Vertical Lines
Screen has one or more lines
Screen is scrambled or appears torn
l Perform monitor reset.
l Start in the "safe mode".
Screen has scratches or smudges
l Turn monitor off and clean the screen.
l For cleaning instruction, see Caring for Your Monitor.
Visible signs of smoke or sparks
l Do not perform any troubleshooting steps.
l Monitor needs to be replaced.
Monitor malfunctions on & off
l Ensure monitor is in proper video mode.
l Ensure video cable connection to computer and to the panel is secure.
l Perform monitor reset.
Image Retention (from a
staticimage)
Faint Shadow from the static image
displayed appears on the
screen
l Use the Power Management feature to turn off the monitor at all times when not
in use. Alternatively, use a dynamically changing screensaver left on the
monitorforalongperiodoftime.
Unable to view any image / Only
2560 x 1600 resolution is
Blank image or low
resolution display
l Ensure that the recommended graphics card that supports Dual DVI out is
installed.
