A SERVICE OF

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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Does not clean the carpet Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag may
not look full but a fine substance tends to reduce suction
when it blocks the airflow through the paper bag.
Belt Replace a cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict the airflow.
Carpet/Floor or Tools Push selector switch back. This directs the suction to
Selector
(7800 Series
the carpet or floor.
only)
No suction at the end of Hose Converter
(7600
Hose converter has to seat inside the attachment door.
the hose.
Series only)
Hint: Place converter notch to the back of the cleaner.
Carpet/Floor or Tools Push selector switch forward. This directs the suction
Selector
(7800 Series only)
to the hose and tools.
Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag may
not look full, but a fine substance tends to reduce suction
when it blocks the airflow through the paper bag.
Hose Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose.
Attachment Door or Remove bottom plate and clean debris from the
Hose Connection on attachment door area or around the hose connection.
Base
Motor suddenly shuts off. Thermal Cut-Off Refer to page 5.
Headlight not working. Light Bulb Replace light bulb.
Noise from the brush roll Brush Roll Remove bottom plate and clean debris from the brush
area. roll area.
Belt Replace a cut, loose or out of shape belt.
Cleaner is hard to push. Cleaner Height Setting Turn adjustment knob to a higher position. Hint: Put
handle in operating position. Tilt the cleaner back to raise
the front wheels off floor. Then turn the knob.
Belt Replace a cut, loose and out of shape belt.
Brush roll will not turn. Belt Replace cut, loose or out of shape belt.
Burning smell. Belt Replace cut, loose or out of shape belt.
Cleaning height knob will Cleaner Height Setting Hint: Put handle in operating position. Tilt the cleaner
not turn. back to raise the front wheels off floor. Then turn the knob.
Missing parts. Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.
central standard time, Monday through Friday. Know the
model and serial number when you call.
Questions? Call 1-800-282-2886, 7 a.m. to 8 p.m., central standard
time, Monday through Saturday. Know the model and
serial number when you call.
PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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