21
Customer ServiceTroubleshooting Tips
Operating InstructionsSafety Instructions
Installation Instructions
Before you call for service…
Problem Possible Causes What To Do
Dryer doesn’t start
Dryer is unplugged • Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker is • Check the house fuse/circuit breaker box and
tripped replace fuse or reset breaker.
NOTE:
Most electric
dryers use two fuses/breakers.
Thermal limiter tripped • Call authorized service person for replacement.
Dryer doesn’t heat
Fuse is blown/circuit breaker is • Check the house fuse/circuit breaker box and
tripped, the dryer may tumble replace fuse or reset breaker.
but not heat
Gas service is off • Make sure gas shutoff at dryer and main shutoff are
fully open.
There are 2 house fuses in the • Replace fuse.
dryer circuit. If 1 of the 2 fuses
is blown, the drum may turn but
the heater will not operate
Gas supply valve is not open • Check to make sure supply valve is open. See
(gas models)
Installation Instructions
for procedure.
Dryer does not have enough air • See
Installation Instructions.
supply to support the burner
flame (gas models)
LP gas supply tank is empty • Refill or replace tank. Dryer should heat when utility
or there has been a utility service is restored.
interruption of natural gas
(gas models)
Dryer shakes or makes
Some shaking/noise is normal. • Move dryer to an even floor space, or adjust
noise
Dryer may be sitting unevenly leveling legs as necessary until even.
Greasy spots on clothes
Improper use of fabric softener • Follow directions on fabric softener package.
Drying dirty items with clean ones • Use your dryer to dry only clean items. Dirty items can
stain clean items and the dryer.
Clothes were not completely clean • Sometimes stains which cannot be seen when the
clothes are wet
appear
after drying. Use proper
washing procedures before drying.
Lint on clothes
Lint filter is full • Clean lint screen before each load.
Improper sorting • Sort lint producers (like chenille) from lint collectors
(like corduroy).
Static electricity can attract lint • See suggestions in this section under
STATIC.
Overloading • Separate large loads into smaller ones.
Paper, tissue, etc., left in pockets • Empty all pockets before laundering clothes.
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
