A SERVICE OF

logo

79
error messages appear when using a USB connection
the error message “there was an error writing to <name of usb port>” is
displayed
If the printer is connected to a USB hub along with several other USB devices,
it may not be receiving correct data. Connect the printer directly to the USB
port on your computer.
paper jams occur
1.
Remove the paper from the In and Out trays.
2.
Press the
Resume
button on the front of the printer.
3.
If you are printing labels, verify that a label did not become detached
from the label sheet while passing through the printer.
If the paper jam is not cleared:
1.
Open the Rear Access Door by turning the latch counterclockwise and
removing the door.