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Solving Problems 3-3
• You have chosen Manual Feed in the
printer driver software. The printer is
waiting for you to feed paper in from the
rear of the printer.
• Paper is jammed in the printer. To clear the
paper jam, see page 3-4, “When Paper Is
Jammed in the Printer.”
Resume and Power lights are blinking
together.
• The movement of the print cartridge
cradle is obstructed. Open the printer
cover and clear any obstructions. See
page 1-3, “Step 4 - Installing Print
Cartridges.”
Power light is on, but nothing prints.
• Printer driver is still preparing data to be
sent to your printer. Wait a few more
minutes for the printer to respond.
• Printer is not in the ready-to-print state.
Press the Resume button. If the Resume
light blinks, check the error message on
your screen for instructions.
• Printer driver name does not appear in the
Installed Printers list in the Printers Control
Panel. Close all open software programs.
Restart your computer and reinstall your
the printer software.
• Wrong printer driver is selected. Select the
correct printer driver.
• Printer is improperly connected to the
computer. Make sure the cable is firmly
connected to the printer and the computer.
• Software program is not set up for the
printer. In your software program
documentation, follow the instructions for
setting up the software to work with your
printer.
• Bad printer cable, cable connections or
computer port. Try using another printer
cable.
Chapter3 Page 3 Tuesday, April 1, 1997 10:39 AM