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Check the lists below and on the next page before calling for assistance or service. If you still need help, call
Sears Service at 1-800-4-MY-HOME.
MICROWAVE OVEN DOES NOT WORK
Nothing works. v7KHSRZHUVXSSO\FRUGLVQRWSOXJJHGLQWRDJURXQGHGSURQJ
outlet. (See the "Electrical Requirements "and " Electrical
Connection" sections.)
v$KRXVHKROGIXVHKDVEORZQRUDFLUFXLWEUHDN
er has tripped.
v7KHHOHFWULFFRPSDQ\KDVKDGDSRZHUIDLOX
The microwave oven will vYou are using the oven as a timer. Touch STOP to cancel
the Kitchen Timer.
v7KHGRRULVQRWoUPO\FORVHGDQGODWFKHG
vYou did not touch START.
vYou did not follow directions exactly.
v$QRSHUDWLRQWKDW\RXVHWHDUOLHULVVWLOOUXQQLQg. Touch STOP to
cancel that operation.
PROBLEM CAUSE
COOKING TIMES
Food is not cooked enough. v7KHHOHFWULFVXSSO\WR\RXUKRPHRUZDOORXWOHWVLVORZRUORZHU
than normal. Your electric company can tell you if the line voltage
is low. Your electrician or service technician can tell you if the
outlet voltage is low.
v7KHFRRNSRZHULVQRWDWWKHUHFRPPHQGHGVHWWLQg. Check the
Microwave Power Levels chart.
v5efer to the Microwave Cooking Tips section..
counting down but the vYou have set the controls as a Kitchen Timer. Touch STOP to
oven is not cooking. cancel the Kitchen Timer.
PROBLEM CAUSE
TURNTABLE
The turntable will not turn. v7KHWXUQWDEOHLVQRWFRUUHFWO\LQSODFe. The glass plate should be
FRUUHFWVLGHXSDQGVLWWLQJoUPO\RQWKHFHQWHUVKDIt.
v7KHWXUQWDEOHKDVEHHQVHWWR2))
v7KHKXELVQRWRSHUDWLQJFRUUHFWOy. Remove the turntable and
restart the oven. If the still does not move, call Sears
Service at 1-800-4-MY-HOME. Cooking without the turntable can
give you poor results .
PROBLEM CAUSE
TONES
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programming or
end-of-cycle tone.
PROBLEM CAUSE
The display shows a time v7KHRYHQGRRULVQRWFORVHGFRPSOHWHOy.
Troubleshooting
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run. not
re.
hub
v
. .
The sound has been set to OFF. See Turning Sound On/Off section.