Troubleshooting guide:
Symptom Cause and Countermeasure
Cannot play
Check if the disc was inserted correctly.
Check if the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until thecondensation is gone (about 1 hour) before using theplayer.
If there is a temperature increase error, the CD player will play correctly afterit returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA fileson aCD, onlythe music CD files (CD-DA data) will be played.
Files with extensions other than “.MP3”,“.WMA”, “.mp3”or “.wma”cannot be played. In addition, the character codes and numberof charactersfor
folder names and file names should be in compliance with the specifications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Poor sound quality
Check if the disc is scratched or dirty.
Bit rate may be too low.
It takes a relatively long time
before the music starts
playing.
If there are many folders or file levels on the MP3/WMA disc, or ifit isa multisessiondisc, some time may be required before the music starts playing.
Music cuts off or skips
The writing software and hardware combination might not match, or the writing speed, writingdepth, writingwidth, etc., might not match the
specifications. Try using the slowest writing speed.
Skipping with high bit rate
files
Skipping may occur with large quantities of data, such as for high bit ratedata.
Moves immediately to the
next song when playing
When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, .“mp3”or “.wma”, or when play is prohibitedby copyrightprotection, there
will be approximately 5 seconds of no sound and then the player will skip to the next song.
Songs do not play back in
the desired order
The playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the desired order.
Display screen, heater, air conditioner, audio and phone systems 4-51
੬ REVIEW COPY—
2009 Quest (van)
Owners Manual—USA_English (nna)
07/17/08—debbie
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