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25
11 Troubleshooting
Warning
Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
Ensure that the AC power plug of the
unit is connected properly.
Ensure that there is power at the AC
outlet.
As a power-saving feature, the unit
switches off automatically 15 minutes
after track play reaches the end and no
control is operated.
No sound or poor sound
No sound or poor sound
Adjust the volume.
Disconnect the headphones.
Check that the speakers are connected
correctly.
Check if the stripped speaker wires are
clamped.
Left and right sound outputs reversed
Check the speaker connections and
location.
No response from the apparatus
Disconnect and reconnect the AC power
plug, then turn on the system again.
USB playability information
Compatible USB devices:
86%ÁDVKPHPRU\86%RU86%
86%ÁDVKSOD\HUV86%RU86%
memory cards (requires an additional 
card reader to work with this unit)
Supported formats:
86%RUPHPRU\ÀOHIRUPDW)$7
FAT16, FAT32 (sector size: 512 bytes)
MP3 bit rate (data rate): 32-320 Kbps and 
variable bit rate
WMA v9 or earlier
Directory nesting up to a maximum of 8 
levels
Number of albums/ folders: maximum 99
Number of tracks/titles: maximum 999
ID3 tag v2.0 or later
File name in Unicode UTF8 (maximum 
length: 128 bytes)
Unsupported formats:
Empty albums: an empty album is an 
album that does not contain MP3/WMA
ÀOHVDQGLVQRWEHVKRZQLQWKHGLVSOD\
8QVXSSRUWHGÀOHIRUPDWVDUHVNLSSHG)RU
example, Word documents (.doc) or MP3
ÀOHVZLWKH[WHQVLRQGOIDUHLJQRUHGDQG
not played.
$$&:$93&0DXGLRÀOHV
'50SURWHFWHG:0$ÀOHVZDYPD
.m4p, .mp4, .aac)
:0$ÀOHVLQ/RVVOHVVIRUPDW
Supported MP3 disc formats
ISO9660, Joliet
Maximum title number: 512 (depending 
RQÀOHQDPHOHQJWK
Maximum album number: 255
Supported sampling frequencies: 32 kHz, 
44.1kHz, 48 kHz
Supported Bit-rates: 32~256 (kbps), 
variable bit rates
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