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Troubleshooting
Cannot shoot in Smile Shutter mode.
• Press the shutter button all the way down.
• No image is shot unless a smile is detected (page 31).
• [Smile demo mode] is set to [On]. Set [Smile demo mode] to [Off] (page 80).
This subject is not visible on the screen.
• The camera is set to the playback mode. Press the (Playback) button to change to the
recording mode (page 33).
Anti-blur function does not work.
• The anti-blur function does not work when appears on the display.
• The anti-blur function may not work properly when shooting night scenes.
• Shoot after pressing the shutter button halfway down; do not press it fully down suddenly.
• Confirm that the [Conversion Lens] setting is correct (page 85).
Recording takes a long time.
• The NR slow shutter function is activated (page 18). This is not a malfunction.
• [DRO] is set to [DRO plus] (page 59). This is not a malfunction.
The image is out of focus.
• The subject is too close. Make sure to position the lens farther away from the subject than the
shortest shooting distance, approximately 10 cm (4 inches) (W)/50 cm (1 foot 7 3/4 inches)
(T) (from the front of the lens), when shooting (page 26).
• (Twilight) mode, (Landscape) mode or (Fireworks) mode is selected in the Scene
Selection mode when shooting still images.
• The Semi manual function is selected. Select the auto focus mode (page 55).
• Confirm that the [Conversion Lens] setting is correct (page 85).
• Refer to “If the subject is out of focus” on page 56.
Zoom does not work.
• You cannot use the Smart zoom depending on the image size (page 84).
• You cannot use the Digital Zoom when shooting movies.
• You cannot change the zoom scale when:
– The Smile Shutter is in standby (page 31).
– Shooting movies.
• Confirm that the [Conversion Lens] setting is correct (page 85).
