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The remaining charge indicator is incorrect.
• This phenomenon occurs when you use the camera in an extremely hot or cold location.
• A discrepancy arose between the remaining charge indicator and the actual remaining battery
charge. Fully discharge the battery pack once, then charge it to correct the indication.
• The battery pack is discharged. Insert the charged battery pack (page 11).
• The battery pack is dead. Replace it with a new one.
Cannot charge the battery pack.
• You cannot charge the battery pack using the AC Adaptor (not supplied). Use the battery
charger to charge the battery.
Cannot record images.
• Check the free capacity of the internal memory (page 35). If it is full, do one of the following:
– Delete unnecessary images (page 19).
– Delete the image in the internal memory after copying it to “Memory Stick Duo”.
• You cannot record images while charging the flash.
• Set the shooting mode other than in the HOME screen when shooting a still image.
• Set the shooting mode to in the HOME screen when shooting movies.
Cannot insert dates on images.
• This camera does not have a feature for superimposing dates on images. By using “Picture
Motion Browser,” you can print or save images with the date.
Vertical streaks appear when you are shooting a very bright subject.
• The smear phenomenon is occurring and white, black, red, purple or other streaks appear on
the image. This phenomenon is not a malfunction.
Cannot play back images.
• Press (Playback) button or SCRAPBOOK button (page 19).
• The folder/file name has been changed on your computer.
• Sony does not guarantee playback of image files on the camera if the files have been
processed using a computer or recorded with another camera.
• The camera is in USB mode. Delete the USB connection.
• When playing back images in “Memory Stick Duo”, set (Memory Stick) in (View
Images) in HOME.
• Images in “Memory Stick Duo” cannot be played back with Scrapbook.
Shooting still images/movies
Viewing images
