103
Troubleshooting
Troubleshooting
Troubleshooting
If you experience trouble with the camera, try the following solutions.
Be aware that by sending the camera for repair, you give consent that the contents of the
internal memory, Music files may be checked.
1 Check the items on pages 104 to 113.
If a code such as “C/E:ss:ss” appears on the screen, see page 114.
2 Remove the battery pack, wait for about one minute, re-insert the battery pack,
then turn on the power.
3 Initialize the settings (page 69).
4 Consult your Sony dealer or local authorized Sony service facility.
Battery pack and power 104
Shooting still images/movies 105
Viewing images 108
Deleting 109
Computers 109
“Memory Stick Duo” 110
Internal memory 111
Printing 111
PictBridge compliant printer 112
Others 113
Click one of the following items to jump to the page explaining the symptom and cause or the
appropriate corrective action.
