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❑ If it appears that your modem is not functioning properly, check the device
status.
1 Click Start in the Windows taskbar, then click Control Panel.
2 Click Printers and Other Hardware and then select Phone and Modem
Options.
3 From the Modems tab, click to select your modem.
4 Click Properties. The Modem Properties window appears.
5 Review the information in the Device status section. If your modem is
not working properly, click the troubleshoot button. The Help and
Support Center window appears.
6 Follow the onscreen instructions to resolve the problem.
Topic: How do I change my modem to rotary or Touch-Tone dialing?
1 Click Start in the Windows taskbar, then click Control Panel.
2 Click Printers and Other Hardware, then click Phone and Modem options
3 From the Dialing Rules tab, click Edit. The Edit Location dialog box
appears.
4 Select the Tone or Pulse option. Click OK.
Topic: My microphone does not work.
Check that the microphone is plugged into the MIC jack.
Topic: My microphone is too sensitive to background noise.
If you find there is too much background noise when you record sound, you
should adjust the microphone gain by following these steps:
1 Click Start in the Windows taskbar, then click Control Panel.
2 Click Sounds, Speech, and Audio Devices, then click Sounds and Audio
Devices.
✍
You may need to reinstall the modem drivers. See “To Use the Driver Recovery CD(s)
for more information.
