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Troubleshooting
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1 Right-click the power status icon on the taskbar and select Power Options.
2 Click Change plan settings under the current power plan.
3 Click Change advanced power settings.
4 Select the Advanced settings tab.
5 Double-click Wireless Adapter Settings and Power Saving Mode.
6 Select Maximum Performance from the drop-down list for Plugged in.
What should I do if I cannot access the Internet?
❑ Check the access point settings. See the manual that came with your access point for more information.
❑ Make sure your computer and the access point are connected to one another.
❑ Place your computer away from obstacles or move any access point you may be using closer to the computer.
❑ Make sure your computer is properly configured for Internet access.
❑ Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window. Selecting
any other option may result in a communication failure. Follow the steps in What should I do if my computer cannot
connect to a wireless LAN access point? (page 164) to change the settings.
