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Model 811, 813, 819, 821 SeriesTroubleshooting Guide
GAS ZONES ONLY
PROBLEM
PROBABLE CAUSE REMEDY
1. The display reads “BLOWER
FAILURE”.
a. The blower is faulty. a. Call a service technician.
b. The pressure switch is faulty. b. Call a service technician.
2. The burner will not light. The
display reads “IGNITION
FAILURE”.
a. The quick disconnect gas hose
is not fully engaged.
a. Re-engage the quick
disconnect.
b. The manual shutoff valve is in
the OFF position.
b. Turn t he valve to the ON
position.
c. Air is in the gas hose. c. Wait 5 minutes before
relighting.
d. The processor control is faulty. d. Call a service technician.
e. The spark ignition module is
faulty.
e. Call a service technician.
f. The gas solenoid is faulty. f. Call a service technician.
g. The electrode is faulty. g. Call a service technician.
h. The interface board is faulty. h. Call a service technician.
3. The burner lights but will not
stay lit.
a. The electrode is faulty. a. Call a service technician.
b. Improper ground. b. Call a service technician.
4. The burner lights but the zone
is cool or overheats.
a. The grill is out o f calibration. a. Call a service technician.
b. The processor control is faulty. b. Call a service technician.
c. The thermocouple is faulty. c. Call a service technician.
