GL-1010 Administrator’s Guide 253
Continue option is enabled and someone presses the Start
button on the copier’s control panel. This forces the job to
continue on the default paper size. For more information
about setting the Auto Continue option, refer to
TopAccess online Help.
7 For PostScript jobs, make sure the Print PostScript Error
Information
option is enabled on the driver’s PostScript
properties sheet.
ERROR MESSAGE PRINTED INSTEAD OF JOB
Problem Description
The Print PostScript Error Information option is enabled in the
PostScript properties sheet. If there is an error during printing, the
error message prints rather than the job, allowing you to more
easily diagnose and resolve the error. If there is a problem with a
PostScript job and this option is not enabled, nothing prints and
the job disappears from the Current Jobs queue.
Corrective Action
If you do not want error messages printed, disable the Print
PostScript Error Information option from the PostScript tabbed
property sheet. However, if an error does occur, preventing the
job from printing, the user will find that the job did not print, but
will not know the reason why.
STAPLING ERRORS
Documents Stapled in Wrong Order
Problem Description
When you select the stapling option from the GL-1010 printer
driver, it automatically enables the driver’s collate option. If
Collate is selected in the application’s print dialog as well, which
is the default for many applications, erratic and unexpected
output can result.
Corrective Action
If you want multiple copies of a document stapled, you must
select the stapling and collate option through the printer driver
and de-select the collate option in the application.
