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WORKCENTRE 7346 EVALUATOR GUIDE
UNRIVALED SERVICE AND SUPPORT
BehindeveryXeroxproductisalargenetworkofcustomersupport
that’sunrivaledintheindustryandavailablewhenyouneedit.Xerox
serviceprofessionalsuseleading-edgetechnologiestokeepyouup
andrunning.They’reevenlinkedtotheengineerswhodesigned
yourproduct,soyoucanbecondentwhenyouchooseXerox.And
GenuineXEROX
®
suppliesarealwaysreadilyavailable.
TOTAL SATISFACTION GUARANTEED
TheexclusiveXeroxTotalSatisfactionGuarantee,recognizedas
uniqueintheindustry,coverseveryPhaserdevicethathasbeen
continuouslymaintainedbyXeroxoritsauthorizedrepresentatives
underaXeroxexpresswarrantyorXeroxmaintenanceagreement.
Youdecidewhenyou’resatised.
XEROX OFFICE SERVICES SUPPORT
Asset Management Services
•AssetOptimizationandTracking—Processandtoolsto
optimizeanenterprise’sofceoutputinfrastructureand
reduce hard costs
•Break-FixManagement—Singlepointofownershipand
managementforbreak-xserviceforallbrandsofofce
outputdevices,regardlessofmanufacturer
•SuppliesManagement—Processandtoolstoprocure,
monitorandreplenishalldocument-relatedsupplies
proactively
Imaging and Output Management Services
•OutputManagement—Singlepointofmanagement
ofofceoutputfromalloutputdevices,regardlessof
manufacturer
•ImageCaptureandWorkow—Cost-efcientsolutionsfor
capturing,managing,retrievinganddistributinginformation
intodigitalrepositories
Support Services
•TechnologyProcurementandDeployment—Acreative
andexibleend-to-endprint/computerproductacquisition
solutionthatusesasingle-point-of-contactmodelwhile
loweringthetotalcostofacquisition
•HelpDeskServices—Abroadrangeofenterpriseservices,
managedthroughacentralizedsinglepointofcontactand
deliveredthrougheitheranon-siteoroff-sitemodel
•EndUserServices—Microsoftsoftwareimplementation,
ITprojectconsulting,andcustomereducation
Student/Patron Access Services
•StudentandLibraryPatronAccess—Customdesignedand
implementedcustomer-managedsolutionsforstudentand
librarypatronprint-accessmanagement
ADDITIONAL INFORMATION SOURCES
WorkCentre 7346 Multifunction Printer’s Front Panel:
•Thefrontpanelofferstoolsandinformationpagesto
helpwithmachinesetup,featureselections,operational
problems,mediafeedandsupplyissues.
Customer Documentation Contains:
•InstallationGuide
•QuickUserGuide
•SoftwareandDocumentationCD-ROM
•RegistrationCard
•WarrantyBooklet
On the Web:
Visitwww.xerox.com/ofcefor:
•Product,supplyandsupportinformation
•Downloadingdrivers
•FindingyourlocalXeroxsalesrepresentative
•Onlinedocumentation
Visitwww.xerox.com/ofce/supportfor:
Supportandserviceinformation,includingthesame
troubleshootingKnowledgeBaseusedbyXerox
CustomerSupportstafftoprovidethelatesttechnical
informationon:
•Applicationissues
•Errors
•Print-qualityissues
•Troubleshooting
SUPPORT AND ADDITIONAL INFORMATION SOURCES