A SERVICE OF

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TROUBLESHOOTING
Operator Manual
Page 9 - 13
Initial issue: 02/03
Latest revision: 10/03
Problem
Green power window not
illuminated
Poor registration
Paper Jams
Cause
No power
High paper curl
Mechanical obstruction
High paper curl
Dirty sensors
Solution
Check that the power cord
is connected to the wall
outlet
Check if printer is ready
Check communication
cable from Docutech 120
to XIM for proper
connection
Check for other area if the
mimic not illuminated
Check the service switch
position (see "description
of the machine" chapter)
Adjust printer decurler
Flip paper in printer
paper tray
Check for obstruction in
the stacker paper path
Ensure that all transports
and baffles are properly
seated
Adjust printer decurler
Flip paper in printer paper
tray(s)
Switch to heavier weight
paper
Clean sensors with cotton
swab